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Academic Services
Technology Plan Progress Report
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Columbia State Community
College implemented the Academic Services Instructional Technology Plan in
August 2003. This plan was designed with several objectives in mind, which
included training faculty to use applications essential to job performance,
enhancement of the curriculum, strengthening instructional delivery and
fostering greater communication. In the brief time since the plan was
implemented, we have made astronomical strides in achieving the goals which
were established at the beginning. These goals have become a reality
with the investment of an enormous amount of time, energy and commitment.
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1. |
The Distance Education department will send
the Annual Faculty Technology Survey to all faculty electronically.
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Achieved Annually:
Survey software has been purchased and is supported by the FITT center
staff. |
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2. |
Faculty will submit an Annual Faculty Technology Survey to
the Distance Education department. |
Achieved Annually |
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3. |
The Distance Education department will
maintain a database and distribute survey results to all Division Chairs. |
Achieved Annually |
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4. |
Division Chairs will complete the Annual
Division Technology Assessment Form using results from the Annual Faculty
Technology Survey and submit it as an attachment to the Annual Level One and
Level Two Program Review. |
Achieved Annually |
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5. |
Division Chairs and coordinators will evaluate the need for AIDM course development as part of their
annual technology
plan. |
In Progress |
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6. |
Faculty interested in developing an AIDM
course will submit the “Alternative Instructional Delivery Method Course
Proposal” to the Division Chair and the Director of Distance Education.
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Achieved |
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7. |
Division Chairs will evaluate The AIDM Course
Proposal and approve or
disapprove within two weeks of receipt of the proposal.
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Achieved |
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8. |
Division Chairs, Department Coordinators and
faculty will review the Distance Education Evaluation and use the data for
planning and evaluating |
In progress |
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9. |
The Director of Distance Education will select
faculty technology mentors from qualified volunteers. |
Achieved:
Currently there are 13 Faculty Technology Mentors for 2004 / 2005. |
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10. |
The Director of Distance Education will select
qualified faculty to serve on the Instructional Design Team. |
Achieved:
The Instructional Design Team is made up of 5 faculty members who have
experience teaching on-line, the Faculty Instructional Technology
Specialist, and oversight provided by Director of Academic Support Services
and Distance Education. |
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11. |
The Discipline Technology Assessment form must
be Achieved and attached to the Level 2 Program Review. |
Achieved |
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12. |
Division Chairs will complete the Annual Division Technology
Plan with information gathered from the Discipline Technology Assessment
Form and submit them with the Annual Program Review to the Vice-President of
Academic Services in February. |
Achieved |
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Goal 2A:
Provide technical support for faculty by: Providing faculty with training
and assistance in implementing instructional technology by establishing a
training center staffed with a part-time trainer. |
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1. |
The Faculty Instructional Technology Training
Center will be staffed with a part-time technology specialist.
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Achieved |
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2. |
The Faculty Instructional Technology
Training (FITT) center will be located in W238. The FITT center will provide
these functions: |
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The FITT center staff will be responsible for
ongoing communication with other departments regarding technology |
Achieved |
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The FITT center staff will develop
faculty-training materials. |
Achieved:
Training manuals for Word
XP, PowerPoint XP, Windows XP (Basic Computers), Internet Explorer 6.0,
Outlook XP, FrontPage XP, WebCT have been created. |
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The FITT center staff will research and
evaluate software that may be useful for instruction. |
Achieved
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The FITT center staff will maintain a database
of all training sessions and faculty attendance. |
Achieved |
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The FITT center will sponsor the Faculty
Technology Showcase where faculty can show "Best Practices" of using
technology to enhance learning. |
Achieved |
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The FITT center staff will invite outside
consultants to provide training on pedagogy and curriculum design. |
Achieved |
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Goal 2B:
Provide technical support for faculty by: Maintaining a dynamic web page
that contains information, tips, and guidelines regarding Alternative
Instructional Delivery methods. |
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Goal 2C:
Provide technical support for faculty by: Establishing a testing center at
the Columbia campus to accommodate students enrolled in AIDM courses. |
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1. |
The testing, located in the Jones Student
Center, will be expanded to provide testing to students enrolled in AIDM
courses. |
Achieved |
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2. |
All methods of test distribution must follow
the current distance education testing procedures.
50% of faculty using WebCT are
testing online. |
Achieved
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Goal 2D:
Provide technical support for faculty by: Providing reliable test proctoring
at all extended campuses to accommodate students enrolled in AIDM courses.
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1. |
Extended campus directors will assign test
proctors who have demonstrated proficiency in the following:
- WebCT test proctoring Use of e-mail with
attachments.
- Basic Windows file and folder management
techniques.
- Awareness of basic college testing
policies and practices.
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Achieved |
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2. |
All methods of test distribution must follow
the current distance education testing procedures.
The preferred testing method for Internet,
Video and Hybrid courses is WebCT |
Achieved |
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Goal 2E: Provide technical
support for faculty by: Establishing an Instructional Design Team to assist
faculty with curriculum design and pedagogy. |
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1. |
Faculty who have experience with web
technology and pedagogy will be invited to serve on the Instructional Design
Team. |
Achieved
The Instructional Design
Team is made up of 5 faculty members who have experience teaching on-line,
the Faculty Instructional Technology Specialist, with oversight provided by
Director of Academic Support Services and Distance Education. |
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2. |
Faculty serving on the instructional design
team will be awarded with one-hour volunteer leave time per hour of
assistance provided, outside normal work hours, to faculty. |
Achieved |
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3. |
The Director of Academic Support and Distance
Education will provide oversight for the Instructional Design Team. |
Achieved |
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Goal 2F: Provide technical
support for faculty by: Selecting faculty to serve as Technology Mentors to
assist faculty interested in using technology. |
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1. |
Faculty who have experience in using
technology will express their interest in serving as a technology mentor by
contacting the Director of Distance Education.
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Achieved:
Currently have 14 Faculty
Technology Mentors for 2003/04.
Faculty Mentors On-Call - An FTM
calendar has been created in the public folders section of our exchange
server. |
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2. |
Faculty Technology Mentors will receive 15
hours of volunteer leave time per semester. |
Achieved |
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3. |
Faculty Technology Mentors will be given
priority for funding of professional development activities in technology. |
Achieved |
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Goal 3A: Provide faculty
training by: A. Increasing faculty computer skills by requiring training in
core computer competencies by all faculty. |
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1. |
Core computer competencies will be established
by the Technology Implementation Committee.
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Achieved:
A core skills minimum has
been established and core computer training materials has been created
around the specified minimum skills. |
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2. |
Computer core competencies are grouped into
modules and training will be provided by the FITT center staff.
- Subsequent training will be provided as
the college adopts new software versions.
- Training will be scheduled throughout
the year.
- Adjunct faculty will be encouraged to
master core competencies.
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Achieved |
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3. |
Early adopters may test for competencies in
lieu of training. |
Achieved:
Experienced faculty can
be given experiential core competency credit in lieu of training by their
Division Chair. |
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4. |
Individual training will be assessed during
the annual evaluation procedure. |
Achieved
Annually |
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5. |
Faculty will be awarded a certificate upon
mastery of all core competencies. |
Achieved
Per Semester |
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6. |
Faculty must complete all core competency
training or receive experiential credit by their Division Chair before
consideration for promotion. |
Achieved |
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Goal 3B: Providing technology
tracks in advanced areas of on-line course development. |
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1. |
Advanced training modules will be created for
FrontPage and WebCT. |
Achieved |
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2. |
Training will be provided by the FITT center.
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Achieved:
A monthly training
calendar has been established and is available to faculty via the web. |
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Goal 3C: Requiring faculty
who use WebCT as a course management tool to complete basic WebCT training. |
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1. |
Faculty will complete level I training for
WebCT prior to gaining approval for importing classes into WebCT.
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Achieved |
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2. |
Faculty will require students to complete
either an on-ground WebCT orientation or the online WebCT orientation. |
Achieved:
An online orientation is
provided and maintained by the FITT center |
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Goal 3D: Requiring faculty
who use Interactive Television (ITV) for course delivery to complete the
appropriate training. |
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1. |
Faculty will complete training on equipment
operation, troubleshooting, classroom management techniques, presentation
techniques and an overview of the Distance Education Faculty Handbook.
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In
Process |
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2. |
Faculty will complete training on using
technology to web-enhance courses taught via Interactive Television.
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In
Process |
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Goal 4A:
Establish college-wide standards for the development of Internet courses by:
Requiring all courses to be developed using WebCT as the course design
management tool. |
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1. |
Provide faculty with FrontPage and WebCT
training.
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Achieved |
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2. |
Faculty must use the approved WebCT course
template |
Achieved |
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3. |
Provide faculty with access to the WebCT
server.
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Achieved |
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4. |
Courses created with other management tools
prior to August 1, 2003 will be granted “Grandfather” provisions. All
courses must be in compliance by fall 2004. |
Achieved |
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5. |
Faculty must complete all levels of WebCT
training. |
Achieved |
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Goal 4B:
Establish college-wide standards for the development of Internet courses by:
Requiring faculty to follow a unified course development process. |
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1. |
Faculty developing an Internet or Hybrid
course will follow the standards and procedures specified in the document,
“Developing and Teaching an Internet or Hybrid Course” checklist. |
Achieved |
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2. |
Faculty developing a Web-Enhanced course will
follow the standards and procedures specified in the document, "Developing
and Teaching a Web-Enhanced Course" checklist. |
Achieved |
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Goal 4C: Establish college-wide
standards for the development of web-based courses by: Offering Flex-Start
scheduling to provide more class starting dates to the academic year.
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1. |
The traditional semester will be divided into
three equal sessions to provide for flex-start dates.
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Achieved |
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2. |
Division Chairs determine course(s) to be
offered using the alternative start dates and schedule appropriately.
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Achieved |
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3. |
The enrollment deadline for these courses will
be the first day of the session the course is offered. These courses will
not have a late registration period. |
Achieved |
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Goal 4D: Establish college-wide
standards for the development of web-based courses by: Implementing Hybrid
courses to allow students flexible scheduling, while maintaining contact
with the instructor. |
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1. |
Faculty developing a Hybrid course will follow
the standards specified in the document, “Developing and Teaching an
Internet or Hybrid Course” checklist. |
Achieved |
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2. |
Division Chairs and coordinators are
responsible for scheduling. |
Achieved |
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Goal 5A: Provide technical
support for students by: Requiring mandatory orientations for students
enrolled in Internet and Hybrid courses to reduce technical problems. |
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1. |
An On-line orientation will be provided and
maintained by the Faculty Instructional Technology Training Center staff,
and it will be made available for faculty use.
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Achieved |
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2. |
Mandatory orientation procedures will be
published in the course schedule, course syllabus, and on the department or
division web page.
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Achieved |
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3. |
Faculty will be responsible for assigning
on-line orientations. |
Achieved |
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4. |
Students will complete the on-line orientation
for each class he/she is enrolled in by the second week of class. |
Achieved |
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5. |
Students who fail to comply with the mandatory
orientation requirement will be dropped from the class. Faculty will
complete the Drop/Withdrawal form and notify students who have been dropped
from the class by letter.
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Achieved |
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Goal 5B: Providing students with
a self-assessment of skills required to be a successful on-line student.
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1. |
The Faculty Instructional Technology Training
Center staff will create a self -assessment and make it available for
student use on the distance education web page. |
Achieved |
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Goal 5C: Requiring students
enrolling in AIDM courses who do not have the computer technology necessary
to meet course requirements to use equipment at any Columbia State campus.
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1. |
Faculty are responsible for publishing
technology requirements in the course schedule and the course syllabus.
Faculty will also publish locations of available labs at each campus. |
Achieved |
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Goal5D:
Establishing an AIDM Helpdesk to provide students with technical support. |
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1. |
Procedure(s)
*Further study will be necessary to determine if establishing and AIDM
Helpdesk is feasible, and the possibility of employing student workers to
staff the helpdesk.
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Has not been funded:
An electronic FAQ for
technical help has been created. |
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Goal 6A:
Provide resources and incentives to faculty using technology by:
Establishing college-wide incentives to encourage faculty to learn and
incorporate technology into the curriculum. |
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1. |
Revise the college’s plan for replacing
faculty computers to include: Faculty teaching or developing Internet
courses, Web-Enhanced courses, and Hybrid courses should receive first
priority. |
Achieved |
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2. |
Faculty using technology to enhance their
courses will be recognized and rewarded in the annual evaluation, tenure,
and promotion processes. |
Achieved |
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3. |
Provide faculty with software programs in
their offices through site licenses or individual copies of software.
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Achieved |
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4. |
Establish an annual “Faculty Instructional
Technology” award.
- Faculty who have demonstrated an
outstanding use of technology for instruction may be nominated for the
Annual Faculty Instructional Technology Award.
- Members of the Instructional Design Team
will act as the selection committee.
- Multiple awards may not be given for the
same project.
- Award recipients will be recognized at
the annual Employees Honors and Awards Convocation, on the college web
page and through press releases.
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Achieved |
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5. |
Academic divisions are encouraged to establish
a comparable award at the division level.
- Award recipients, at the division level,
will be recognized on the division web page.
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Has
not happened
yet |
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6. |
Allocate TAF funds to support innovative
projects.
- Faculty must complete a TAF Technology
Fee Funding Request Form, and the Vice-President of Academic Services will
approve / disapprove funding for the project.
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Achieved:
Money is allocated
yearly. |
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Goal 6B:
Establishing a college-wide policy regarding faculty incentives for
developing Internet and Hybrid courses. |
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1. |
Compensation in the form a monetary stipend
will be negotiated.
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Achieved |
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2. |
Course developers retain first refusal rights
for the class as long as it is offered at Columbia State Community College.
(Contingent upon satisfactory teaching performance) |
Achieved |
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Goal 6C:
Providing faculty with access to current software applications to assist
them with course enhancement. |
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1. |
The Faculty Instructional Technology Training
center will provide access to software supported by the institution.
Software will be located on the systems in the FITT center and faculty
resource computers at each campus. |
Achieved |
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2. |
The Faculty Instructional Technology Training
center staff will stay abreast of new software applications that will aid
faculty in the development of on-line instruction. |
Achieved |
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3. |
Departmental software needs and upgrades will
be included in the Division Technology Plan and purchased as part of the
annual budget process. |
In
Progress |
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Goal 6D:
Ensuring a standard email client for all students, faculty, and staff
regardless of location or location of their home campus. |
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1. |
Establish Outlook as the email client used by
all employees. |
Achieved |
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2. |
Install Outlook Web Access, a web accessible
email client, which works in conjunction with Microsoft Exchange Server. |
Achieved |
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Goal 6E:
Providing a dedicated server to support instructional delivery. |
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1. |
A server for distributing web-based
instructional content, such as web pages and streaming video, with backup
capabilities will be purchased. |
Achieved |
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